When diversity doesn't work

www.creativereview.co.uk: These days we often hear the word diversity as a shorthand for the idea of hiring underrepresented people from a wide variety of backgrounds. And that’s great: the more voices we have in the business, the more people we can appeal to, and the more effective our work will be.

But as an overall principle of operation, diversity of other elements of the business may have created more problems than its solved.