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Wednesday, October 23, 2013
Research Update: From Simulcast Audience To Live Audience
AMT Lab @ CMU: San Francisco Opera's (SFO) general director David Gockley came to the company in 2006, bringing with him the legacy of free "plazacasts" that he had done at the Houston Grand Opera, his former home. During his first year at the San Francisco Opera, 8,000 people turned up at Civic Center Plaza near the Opera’s home at War Memorial Opera House to watch a simulcast of Puccini's Madama Butterfly. However, Gockley was concerned that there was no method of tracking the conversion of simulcast attendees to ticket buyers, so at the suggestion of a staff member, the simulcasts were moved to the AT&T ballpark. Attendees who wanted the best seats would sign up online for complimentary early-admission tickets, allowing the Opera to obtain contact information for new opera-goers.
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