CMU School of Drama


Thursday, November 12, 2020

Arena Audit Shows Holdbacks Source of Most Consumer Ticket Woes

www.ticketnews.com: An audit performed by government officials in Hawaii concluded that promoter and venue holdbacks are generally the culprit when consumers can’t get tickets to events, flying in the face of the excuses that ticketing and promotor interests use whenever consumers take issue with availability. The audit of the Blaisdell Center in Honolulu concluded that “bot” and ticket broker purchases do not have a significant impact on availability for consumers, findings that directly contradict industry rhetoric.

1 comment:

Josh Blackwood said...

They did it. No, They did it. You both did it. The industry and the venues are guilty of holdbacks. Events should not have general resale tickets limited to just 7% of the venue. It’s a shame that we still have to have this fight and now with venues. Just sell the tickets. If you want VIP seats, ok then, not going to argue with you there but do you really need to limit tickets based on a Zip Code? How is that helping? Fun fact: it’s not. It just causes people to stop going to shows altogether because they can never get tickets and for the Artists, it means that most times, venues have a lot of empty seats. I would not want to be on stage giving a concert and look out and see a bunch of empty seats because the venue held them back and no one bought them. Just like patrons have a duty to call this out, Artists have a duty to do the same. Work with your agents to make sure that the audiences and you are getting what you paid for.