CMU School of Drama


Friday, March 21, 2025

Monopolies, scalpers, and the future of online ticket sales

The Verge: Two years after a Taylor Swift ticketing debacle riled up fans and policymakers across the country, Ticketmaster is still fighting a multipronged battle against efforts to break it up and change the rules of the industry in ways resellers are vying for — in what’s become a multimillion-dollar and nationwide struggle over the future of online ticketing.

2 comments:

JFleck said...

Why is this legal? This is a slightly complicated issue of battles between ticket sellers and scalpers. But these are BOTH issues that need to be resolved, not one or the other. Why can a corporation whose profit margin can be grown in percentages in the double digits pay policy makers a negligible fee to rake in billions? Money! *Cue Mr.Krabs laugh* These are both issues where Ticketmaster and Live Nation have gone against the interest of the consumer for financial gain. The Scalpers who are trying to make a quick buck, times millions (billions?) of dollars are ALSO going against the consumer for financial gain… albeit a little more obviously. Issues like this do not need to be either or. They can be both. If money did not flow into the pockets of policymakers I do not think this would be as great of an issue as so many things are because our government could govern in the interest of the people instead of the interest in corporations that accumulate enough wealth to pay off whoever they need to.

Sonja Meyers said...

It really sucks how deeply unpleasant the experience of buying tickets is. Buying tickets and planning to go to an event (whether it’s a concert, sporting event, or something else entirely) should not feel like pulling teeth, and I know personally, the awful experience of buying tickets is often enough of a deterrent to skip the event completely. I do not understand how we have gotten to a point where it is so normal to shell out ridiculous amounts of time and money to try and get a mediocre ticket and pay several times the ticket’s actual price to get it from somebody shady on a reselling site somewhere. It seems really obvious that you should just be able to buy a ticket, if you can’t use the ticket, then you return it to Ticketmaster, get a refund, and Ticketmaster sells it again for the exact same price, but for some reason, that just isn’t the system :(