Ken Davenport - Opinions from a Broadway Producer: Remember the Broadway hotline we started up a few weeks ago? No? Well, click here to read all about it (and then make sure you subscribe to the blog by chucking your email address into the box in the upper left hand corner of this page so you don't miss out!). Well, the phone has been ringing.
Thursday, March 08, 2012
5 Questions from our Broadway Hotline
Ken Davenport - Opinions from a Broadway Producer: Remember the Broadway hotline we started up a few weeks ago? No? Well, click here to read all about it (and then make sure you subscribe to the blog by chucking your email address into the box in the upper left hand corner of this page so you don't miss out!). Well, the phone has been ringing.
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I think it's great that the Broadway Hotline is so popular. It sounded like a great idea from the start, but you never really know until you see whether people use it or not. I think this author has a really good point--that we can learn from the questions that are asked. If something is written on the website that people call and ask about, perhaps the online information wasn't featured prominently enough. Companies can use this hotline for valuable feedback and information gathering, and improve their services even more.
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