Fast Company: During the last decade, digital innovations have produced a range of recruitment and evaluation tools: now, whenever you first apply for a job, you are less likely to be judged by humans and more likely to be assessed by AI. Before you can even get the opportunity to impress a human interviewer, you will first need to impress the algorithm!
5 comments:
Yeah I find this idea of artificial intelligence performance reviews really weird and unsettling. Like do not get me wrong, I have had to sit through performance reviews at jobs I have had and they suck. I think the article does well in describing the appeal of using artificial intelligence for performance reviews in that they can definitely feel more objective than a boss or manager who might seem to have it out for you. With that being said, what I find particularly unsettling is that artificial intelligence based performance reviews are reliant on near constant surveillance of everything you do at work. We all have bad days at work, you know, those days where you just seem to feel horrible and nothing seems to be working. It happens because we are human, and imagine the stress and anxiety you might feel knowing that a one off bad day will be remembered by this all seeing artificial intelligence model that might be directly influencing your livelihood. I don’t like it.
This is wild! I can’t lie, I am a fan of AI. However, I think that it should only be applied to very specific uses. I do not think that performance reviews and job applications are a good use of AI technology. I feel like at the end of the day, computers are only as good as the humans that use them, so humans should be at the center of the hiring process. I know this article was not specifically about the entertainment industry and theatre, but having AI hire your team would be a train wreck. When it comes time for everyone to get in the room together, they would likely not gel and collaborate well together. Despite all of this, I do see one use case for AI in the hiring process. I think that it is good to do general background checks on prospective hires, and I do feel confident that AI could succeed at that!
This is not a good thing whatsoever, let alone something for companies to brag about. Performance reviews are supposed to be personal, what humans think you are capable of and help you grow to be a better worker and leader for those around you. Robots, specifically AI, will try to get you to a level of perfection that just isn’t ever obtainable, and everything that this article says I personally disagree with, except for the “ AI helps the company but harms employees.” No matter how good your algorithm is, AI isn’t watching you for a year straight and assigning tasks, it’s incapable of acting on the full context as it doesn’t know the majority of the context. This will result in the employees it’s being used on to be painted in a very bad light, as the AI will just assume things to fill in context gaps, which just isn’t good.
I think I have on repeated occasion expressed my disdain for AI, and I am here to do so once again. Performance reviews are extremely important for multiple reasons when you have a job. They determine your reputation within the company and sometimes within the overall industry as well as provide you with feedback regarding your performance. AI wasn’t there to witness you work and didn’t work with you, it could not possibly reflect your actually performance. Not only that, but AI often tends to hallucinate, so it could make up false information about you and thus spread misinformation, potentially damaging your reputation. This could lead to people losing their jobs unjustly or not getting promoted despite all their hard work. It is overall a horrible and damaging practice, and I think it does more harm than good. It won’t matter how hard you work if an AI suddenly decides that you haven’t performed well because the AI is hallucinating false things about you.
While I am glad that ai is saving a lot of people time it the workforce I do think that this case is going a little too far in a specific direction. AI creating performance reviews does not sound like a good idea due to a numerous amounts of reasons, one such reason being what the article said people might not really be keen on an algorithm giving them feedback so they might be less likely to take it seriously and will probably just ignore(I know if I found out that my work was being graded by AI I’d be a lot less likely to improve than if a professor or peer gave me feedback instead). While I think AI is useful in some aspects I think this might be a case of relying on ai too much, ai shouldn’t encroach on the interactions between boss and employee, I think interactions with people’s work should remain more of a human thing
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