A serial killer strikes, and now a mother must wrestle with forgiveness

San Francisco Chronicle: "Stacy Ross' Agnetha stands in her New York apartment, tense, dressed for travel, checking and rechecking her bags and tickets. Suddenly her jaw starts to quiver. Her eyes widen in panic and recognition. Sobs, then wails shake her so violently that any impulse to laugh quickly gives way to sympathy and curiosity."