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Tuesday, September 24, 2024
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3 comments:
Yeah. I mean, I don’t think there’s any job out there that can’t benefit from the use of conflict resolution techniques. Especially among leadership and the higher-ups in a company, it’s really important to hire people who are committed to collaboration and able to resolve conflict. Problems are always going to occur, and the last thing you want is a group that’s going to escalate things and lead to budget, quality, or time issues. I thought the particular statistics laid out in this article with regards to those three issues, and in regards to the positive impact of collaboration, were interesting. I would be curious to see how the different methods described at the end compare in terms of how they improve the collaborative atmosphere. I would imagine that training and performance evaluations have the highest impact, but maybe I just don’t know enough about what kinds of technology are being used.
I’m honestly split on calling conflict resolution an “unexpected” tool in a profession that primarily involves interacting with other people to accomplish a goal (saying that now makes me realize that that is the vast majority of professions but that’s neither here nor there). Conflict resolution is something that I’ve always thought should be brought into any job or project you’re working on - not every interaction you will have with every person will be smooth, and I think it’s important to recognize that conflict, and therefore conflict resolution is a critical part of what being a good coworker and person in general is. It’s a skill that we can continue sharpening over time and something that I believe is really important to be mindful of. In the end “soft” skills like this one are a critical part of all of our tool sets that we should continue to improve and hone our skills in.
I mean maybe this isn’t that unexpected of a tool. Conflict resolution is so so so so important to have as a skill and it can always be improved upon. In my short time working jobs, I’ve met sooo many people that are just ridiculously bad at conflict resolution in any way shape or form. As a 17 year old, I was better at communicating and resolving conflict than them and when I realized that I was like “uh oh” because I don’t know whether or not I can deal with people who have horrible soft skills 24/7. I wonder if there’s a way for schools to teach these skills in a more direct fashion because they are 100% necessary for a healthy work environment and just overall success in life. I fear often these skills just get left to develop on everyone’s own time but I wonder if there were a class or like someway these could become standardized in everyone’s arsenal if we would have a more competent workforce.
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