CMU School of Drama


Monday, January 18, 2016

The right way to end an email to a client

InVision Blog: I’d gone through a few droughts as a freelancer, but this stretch was particularly dry. Each time I thought I had a client, they’d slip out of my grasp like sand through an hourglass.

The magnitude of every new client meeting ballooned greater and greater. Before each meeting, I went in knowing one thing: I need this job.

It’s the nature of being a freelancer. By definition, the work ends.

2 comments:

Julian Goldman said...

Sending emails is probably one of my least favorite things. I tend to worry about not knowing the proper etiquette or wording for a situation and coming off in a different way than I intended. Because of that, I really appreciate articles like this that lay out exactly what phrases to use or avoid in a certain situation and why. It is really amazing how little details like wording or formatting can make a huge difference in the effect of an email, even if the message is the same. Even though this situation doesn’t apply to me right now, I’m going to keep the principle behind it in mind so that I can make sure to give a next step in situations that are similar to some degree, like trying to schedule a meeting. I would be curious to hear Willams’ thoughts on how to send follow up emails when people don’t respond, and how frequently to send them.

Unknown said...

This was a surprisingly helpful article. I always dread sending emails because they are so permanent, you make one typo and it could be forwarded to everyone. But none the less it is part of what we must do. My stage management friend taught me to always send a picture of my schedule to anyone I was trying to meet with, so that they can pick the most convenient time for them and honestly it has saved me so much time of going back and forth. Also I’ve seen so many people get emails that require a lengthier reply and I would just watch them read the email and put it away because “they would get to it later,” and then it just never gets responded to. I know I’ve done it. It is so smart to go ahead and propose your own solutions to potential problems, because they can either respond with a “Sounds good,” like this article said, or if they don’t like your solution they will definitely remember to voice it to you, increasing the chances of them replying to your email.