The New York Times: But for the 2,600 people who had tickets to the Saturday matinee and evening performances of “Hamilton,” the cancellations were a particularly tough blow, because tickets are both costly and hard to come by. “Hamilton” ticketholders — at least those who made purchases through the show’s box office or from Ticketmaster — will get a refund, but not seats for a future performance.
4 comments:
So I feel bad for the people who made plans to go see a show, bought tickets months in advance for thousands of dollars, and came all the way to Broadway just to have the performance they were scheduled to see be snowed out, but when New York City is in a state of emergency, it makes sense for them to then shut down the performance for the sake of safety, not only the safety of those performing and running the show, but for the safety of the patrons. Now, to me, it seems like a tall order for the show to then give them tickets to another performance, because if you’re selling tickets to performances months in advance, then obviously you have people scheduled to see each show for months, and you can’t just boot everybody, that would be ridiculous. So a refund seems the logical solution, and it sucks for those who wanted to see the show, but I guess they’ll just have to buy new tickets. I don’t see a more realistic alternative.
This is so sad and disappointing! To have the weather of all things be the reason you can't see a show you waited months to go see, and not being able to have another opportunity to go see the show within the next 9-10 months. I know when I bought tickets to the Lion King tour, it was all I could talk about all semester and I was waiting for so long, in constant excitement, to go see. And that wasn’t even a Broadway show on Broadway. So many of those 2,600 people probably had to fly in, and plane tickets are not cheap. I think the best thing the theatre could have done was reimburse the for the tickets, but there is no way the airlines would have understood or cared that these people went on a semi-useless flight. Not only could they not see the show, but they were stuck in apartments or in hotels because the snow was so bad. What would be really awesome for the theatre to do is prioritize the patrons for any free seats that come up, but that would take a lot of manpower and wouldn't be helpful for the people who flew in. In the end, just reimbursing is the best option for everyone.
Being from the Northeast, it is pretty common to see these kind of storms, and when it hits a city in with volume there is really just no where to put it all. I have many memories of government officials coming on the TV to announce a state of emergency. It’s very difficult for weather to shut down an entire city, and it might not happen very often but when it does people always lose out. It just so happens that this time it was on the busiest day of the week. I can totally understand the frustration of this situation, I know people that have their tickets for late August and have been waiting for months. To have all this time leading up to one night, then to have it stripped from you is tragic. It shocks me that they can’t find a make up date for all the people that missed out, but I’m sure there are many contracts and equity rules that prohibit that from happening.
I feel so bad for everyone that had tickets to a Broadway show on Saturday. Seeing a Broadway show is a very big deal to a lot of people especially seeing Hamilton. I would have been devastated if the got canceled after I had my tickets for 5 months and did not listen to the soundtrack until I saw the show. There are so many people that travel very far and pay a lot of money just to see Hamilton and tickets are almost impossible to get for a good price or any time soon. The fact that they cannot give anyone tickets to see the show soon is so upsetting. There physically is not room for all of those people, which is very unfortunate for them. No one could have predicted that this would have happened because Mother Nature does whatever she wants and we cannot fight it. I hope all of those people are able to get refunds and eventually tickets to the show because it is definitely worth seeing.
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