Unclutterer: I go out of my way not to use the phone, especially at work, and I have found this to be a very effective way to stay on task. If someone calls and leaves a voice mail, I’ll send a text message or e-mail in return summarizing what was said in the voice mail and give my response. There is no record of communication with the phone. You don’t have anything to reference later and you can’t run a search on words used during the conversation. Decisions or instructions can be quickly forgotten. Phones are good for relaying sensitive information to people who aren’t physically close to you (like when a coworker in another division leaves for a new job) but bad for transmitting facts and data points.
Via Lifehacker
1 comment:
Even though we are beginning to live in the age of email, phone calls are still very important. And often, young professionals and students do not know how to go about using the phone properly and effectively. Talking points are a terrific idea and I often use them myself while calling professionals. Something not mentioned in the article, but still very useful, is the fluctuation and tone of your voice. Since the person you are talking to can not see you, the next most important thing is the tone of your voice. One should be very careful when fluctuating your voice.
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