CMU School of Drama


Wednesday, February 04, 2026

Consumer Advocate Urges Senators to Look Beyond ‘Bots and Scalpers’ Ahead of Senate Hearing on Ticketing

TicketNews: As the Senate Commerce Committee’s Subcommittee on Consumer Protection, Technology, and Data Privacy prepares to gavel in today’s high-profile ticketing hearing, a major consumer advocacy group is urging lawmakers not to let the conversation collapse into a familiar script: blame scalpers, blame bots, and leave the structure of the market untouched.

2 comments:

Max A said...

This article begins with a call to not “blame scalpers, blame bots, and leave the structure of the market untouched.” The structure of the market is what causes scalpers and bots to be able to wreak such havoc on people buying tickets. The market is responding to supply and demand so steeply, relying only on very few people being able to spend incalculable amounts of money in order to make a huge profit. I think we need a higher, more expanded TICKET and BOTS acts–removing bots needs to actually be enforced, and tickets should not be sold at a certain price. Even if primary sellers hike up the ticket price, there should remain a moving cap in order to make things fair for all consumers. This article made me really think about how there is no “white knight;” there is literally not a single good way to get tickets anymore.

Arden said...

The way that selling tickets for live entertainment events has been working in the past few years is literally terrible. Prices are ridiculously high, and even getting tickets in the first place is so insanely difficult. One of the worst parts, too, is that the high prices of tickets aren’t even benefiting the artists and creative teams behind the events, instead it goes into the pockets of corporate ticket sellers. Putting in place real laws and regulations on these ticketing companies is going to be important in continuing to run live events, because as things get more and more expensive and crazy, fewer people will be able to afford to attend these events. I really hope that this time the senate decides they want to enforce some real changes, and then I really hope they work. I know some individual artists have been doing things to combat the increasingly bad ticket scalping issues but it’s not enough to rely on the individual.