CMU School of Drama


Thursday, February 08, 2018

Creating a user-centered meeting agenda

ThoughtForm, Inc.: Have you ever used something—a product, a website, a process—that wowed you because it worked so well?

In most cases, this type of positive user experience doesn’t happen by accident. If it seems like the creators had you in mind when they were designing, chances are they did. It’s called design thinking, and it’s something that we at ThoughtForm try to bring into everything we do.

2 comments:

Al Levine said...

After having just had a meta skills class on communication and group skills, this article feels incredibly relevant to me. Meetings are often the bane of a professional's day, making them listen to others drone on and on about buzzwords like synergy, optimization, deliverables, and game-changer. Ideally, a meeting should be a free flow of ideas that allows for everyone to hold a stake in the outcome. In doing so, meetings transform from the worst time of the day into something that people actually look forward to! However, at least in my experience, such meetings are about as common as the prototypical egalitarian unicorn of regional theatre. Often, members of any given meeting have side agendas that tend to derail conversation from the actual purpose of the meeting. These types of personal goals, as well as potential “hot button” issues that could come up, often need to be approached tactfully in order to avoid conflict

Marisa Rinchiuso said...

This idea of the utopian meeting is definitely interesting, but I don't know if it will truly ever be achieved. I like how this article suggests using the structure of website development for the outline of how to run a "user friendly meeting". I think one of the hardest challenges this idea poses is in the first step: "tailoring your meeting to what your attendees goals are". Especially in an entertainment meeting, the attendees have drastically different needs, interests, and goals, so the idea of accommodating each attendee seems endless. I do, however, enjoy the idea of visually displaying the agenda. In a room full of creative people, particularly designers, visuals can be a key component connecting ideas between people. The last point, being a good host, is a little indulgent with their examples. Having a snack bar or drink station is great but cannot always happen with no budget. Also, the concept of the stuffed bunny to signal someone to wrap up seems extremely condescending.