Friday, April 08, 2011
Mastering The Lost Art Of Talking On The Phone
Jezebel: "Mastering The Lost Art Of Actually Talking On The PhoneLook, we all know the phone is scary. But sometimes you can't avoid it. Herewith, a few tips for making calls without sounding like a weirdo.
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4 comments:
Simple article, but yet so true. For business it's important to use these basic principals. Being clear, concise, and Happy (even if your not) will pay off. I've gotten a lot extra services and free items from vendors for shows because I put myself in their shoes and thought about what I was going to say to them before I called.
Calling also renews or establish's a personal relationship with that person. Talking with someone is still a better form of communication then txting or emailing.
I absolute agree with the point about calling someone back if they call you. If someone texts me when I called them, it tells me that they don't actually want to talk to me. I find texting pretty impersonal, and talking on the phone is not awkward if you just pay attention, as this article stressed. The note about smiling into the phone seems strange as first, but when you think about it, your attitude will be heard by the person you're speaking with...just because they can't see your body language doesn't mean they can't interpret your attitude. Like Jimmy, I really like the par about planning ahead, being concise, and considering the other person. A phone conversation should be a good representation of you as a considerate person...you never know when a phone call is the first step to meeting someone in person and starting an important relationship.
I agree with this article as well. It is a delicate art to talk on the phone. Having done some very “interesting” phone interviews it is hard to really convey what you are trying to say over the phone, but I do think that it is less bad then people think. I also find that texts and emails can get really confusing, and things that took you ten minutes to write out can be said in one minute. Also it is sad to me that we are losing this means of communication and while it is hard to interoperate what people are saying on the phone it is even harder to understand what people are saying in text. Why do you think emoticons we created because people wanted to convey that they were happy or sad and just text does not lend it's self very well to that.
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