www.cirquefascination.com: Global dance company Cirque du Soleil has implemented cloud-based HR service SuccessFactors to help manage its staff as they travel around the world.
Cirque du Soleil tours in more than 100 cities on a yearly basis – with the direct support of an employee group made up of artists, operations and management professionals from 50 different countries.
The organisation said it was looking for a platform that offered both remote access and could handle the extremely complex realities of a global workforce, always on the move.
4 comments:
This article was intriguing because it showed how such a large, global company bases their approach to work. Cirque du Soleil is a very interesting company in how they perform operations and administration. Although the only knowledge I have about SuccessFactors is from the article, it seems as though it could be a very powerful tool for the company. I like articles like this because my interest in management and knowing what is popular, useful, and up-and-coming in the field, specifically software, will be useful very soon.
I agree with Ben, in that moving large systems like Cirque du Soleil requires an advanced system of organizing and updated information that benefits greatly from use of the cloud. The ability to instantly change and receive changes to plans and schedules, made possible by the cloud are crucial to the crazy lifestyle held by cirque performers and professionals. Though I don't know much about SucessFactors, it seems to offer a great solution to the problems that a huge company faces. I'm interested to know what other ways the cloud can be used to organize in the entertainment industry.
One challenge with organizational management and software is that there never seems to be the perfect product for one's needs. Every company or group has their own processes and checks and balances and it can be hard to find a software flexible yet specific enough to cater to these already established requirements. I would be curious to know how the software is organized and who controls its functions. Cloud-based HR totally makes sense for Cirque since its employees are always on the go and spread across such distances. Whereas a typical production company might travel together and not need such an expansive system, it makes sense that Cirque would. I wonder how the system deals with different jurisdictional requirements for benefits, taxes, etc.
Cirque is treading a very fine line here. I think it's an innovative use of available resources to provide a service the company is required and needs to provide to it's employees, but out of personal experience cloud-based HR services can seem very impersonal when it comes to providing a personalized and comfortable space for dialogue between management and employees. I think there are obviously not many options for constructing a universalized HR department, so it only makes sense that they would go about doing so in this manner.
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