CMU School of Drama


Friday, August 28, 2015

You’re Fired! Knowing When To Call It Quits With Clients

Pro Sound Web: “You’re fired!” A phrase made famous by Donald Trump on the popular TV show The Apprentice, but also one of the more difficult tasks that a business owner has to perform.

One of the popular mantras of today’s business world is effective company culture.

2 comments:

Unknown said...

I do agree with the steps to take when hiring a new person and when to fire them, but what about the instances when the boss/employer doesn’t see the one employee poisoning the work? How can a colleague build the courage to go to the boss and explain the situation without over stepping? I think it’s a fine line and a lot of businesses have this situation. So what is there to do? I think the decision to go to the boss must be made over time and not right away. Sometimes it takes a while for a person to get accustomed to a new job and that may come off harmful in some people’s eyes. I also think when approaching the boss with this issue you go with humility. Don’t jump into the problem and complain and argue with the boss but rather bring up your concern and go from there. What do you think should happen?

Katie Pyne said...

Never in my years of theater (which, albeit, are few), have I thought about firing clients. There have been discussions about passing over jobs that are too demanding etc, yes, but never starting something and then quitting halfway through. I would like to think that I won't have to quit anything in my life, but ultimately I know that it will happen. I can't imagine that dropping a client is an easy task. Recently, I've been reading the blog Clients from Hell (http://clientsfromhell.net/) and some of the stuff that's reported on the site is ridiculous. Hopefully, in the future, I will have enough financial stability to fire clients/ quit my job. Since now, it's not the case, I'm glad that this article was posted. People are happiest doing work that they are passionate and invested in. In a way, I think that's why a lot of us chose to go into theater. Having a clientele like this is not much different. I agree with the point that they client can tell when the relationship is not working. I have been on the other side of that relationship and this is definitely true.