CMU School of Drama


Saturday, June 07, 2014

Most Work Conflicts Aren’t Due to Personality

Ben Dattner - Harvard Business Review: Conflict happens everywhere, including in the workplace. When it does, it’s tempting to blame it on personalities. But more often than not, the real underlying cause of workplace strife is the situation itself, rather than the people involved. So, why do we automatically blame our coworkers? Chalk it up to psychology and organizational politics, which cause us to oversimplify and to draw incorrect or incomplete conclusions.

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