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Tuesday, October 09, 2007
E-Mail Is Easy to Write (and to Misread)
New York Times: "Then she wrote: “It’s difficult to have this conversation by e-mail. I sound strident and you sound exasperated.” At first I was surprised to hear I had sounded exasperated. But once she identified this snag in our communications, I realized that something had really been off. So we had a phone call that cleared everything up in a few minutes, ending on a friendly note."
Email is a great tool that many people use. There exists one problem, sometimes the connection you have over the phone or talking to someone right in front of you can have more meaning that a simple email. The use of body language, and tone are non-existent and sometimes you can misread your email by not having these critical elements of a conversation.
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