Hospitality without grumbling

stjoenews.net: "It was once a demand in Van Halen’s contract that a bowl of M&Ms, with all of the brown M&Ms removed, must be placed in the band’s dressing room at every concert.
Luckily, Ila Crawford has never had to pick out the brown ones.
As the hospitality manager for the Performing Arts Association in St. Joseph, Mrs. Crawford has spent less time fielding outlandish requests and spent more time learning the little things about each guest."