Call Cutta interactive theater

Boing Boing: "She ticks off what she knows about me: my age, my profession, my relationship status, my satisfaction with life, my health, and tells me that I am a Category 3G. I ask what that means and she says that in a callcentre they are encouraged to typecast their callers as personalities, because that helps them understand what the caller wants, and how they can best help the caller, or how they can best sell to the caller what they are trying to sell - insurance or a vacation or a credit card."