TDStudent (1:18:01 PM): hi, i have 1 question and 1 opinion for you
TDTaskMaster (1:18:16 PM): k
TDStudent (1:20:28 PM): the question, well more like problem is im finding the subcontractors, but i cannot get any information unless i have an actuall something for them to do, for the powder coater i gave him a vegue example for some car frame i wanted to be coated and he gave me a very rough estimate, its that ok if things are very vague?
TDTaskMaster (1:20:41 PM): yup
TDStudent (1:22:22 PM): the steel frabricator was very rude to me, im talking to people who i think everyone is calling and i think they are getting annoyed with us, so my opinion is next time, maybe we should not look for stuff in pittsburgh, but another city where is doesnt matter what they think of us
TDTaskMaster (1:22:50 PM): at one point
TDTaskMaster (1:22:57 PM): I had people list who they had already called
TDTaskMaster (1:23:03 PM): so we wouldn't doouble up
TDTaskMaster (1:23:09 PM): but I wouldn't worry about it
TDTaskMaster (1:23:19 PM): remember their phone rings 30-40 times a day
TDTaskMaster (1:23:26 PM): so even if 9 of them are us
TDTaskMaster (1:23:34 PM): which is unlikely
TDTaskMaster (1:23:42 PM): it still isn't really significant
TDStudent (1:23:49 PM): i stoped saying i was from CMU and started making up other names
TDTaskMaster (1:23:53 PM): its more about actually being prepared to make the call
TDTaskMaster (1:24:07 PM): thats fair enough
TDTaskMaster (1:25:01 PM): some people get cranky as soon as they hear its a school
TDStudent (1:25:21 PM): maybe for next year you should give some examples of projects so people have something prepared if they ask for what you need to be done
TDTaskMaster (1:25:27 PM): or
TDTaskMaster (1:25:29 PM): maybe
TDTaskMaster (1:25:44 PM): the students should think about reasons they might need something before they pick up the phone
TDStudent (1:25:51 PM): that too
TDTaskMaster (1:25:51 PM): and discovering that
TDTaskMaster (1:25:56 PM): is part of the assignment
TDStudent (1:26:17 PM): well i figured that out
TDTaskMaster (1:26:27 PM): part of the idea here is that you want to start to develop an appreciation of the kinds of things the bendors will be looking to hear
1 comment:
I think that the most important thing about this project is that you can't be a pansy on the phone. You have to be confident, yet polite and inquisitive. Its not even really a matter of what you say to the person on the other end, rather, its how you say it. If you sound like you have no idea what you're talking about and that its a fake project for a tech direction homework assignment, these people aren't retarded and their job is to talk to people on the phone - so they'll know. They may help you and they may not, but it is a big part of it in the way that you present yourself.
- Jen Owen
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